Novel approach to creating experiences.
client
Delta Air
industry
Airlines
year
2023
BRANDING
Marketing & Design Strategy
Product & Market Research
Website & Web Platform
Concept Design & Development
MVP Product Design
Discover new, immersive ecosystem universes meticulously crafted for Delta Airlines. Each ecosystem is designed to provide unparalleled comfort, convenience, and connection, ensuring every traveler feels valued and inspired. Whether you're planning a leisurely getaway or a business trip, Delta Airlines offers a seamless and extraordinary travel adventure. Explore the world with Delta and redefine the way you experience travel, one exceptional journey at a time.
The solution is a new digital ecosystem
Delta Airlines' ecosystem is a distinctive fusion of aviation and technological advancements, providing an unmatched customer experience. Guided by unwavering innovation, our team collaborated with Delta Airlines to create a sophisticated digital and technical ecosystem.
This comprehensive platform caters to the diverse needs of users, encompassing a wide range of services throughout their entire travel journey, from ticket reservation to departure.
This comprehensive platform caters to the diverse needs of users, encompassing a wide range of services throughout their entire travel journey, from ticket reservation to departure.
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Unveiling the Key Benefits
We prioritize simplicity, offering a streamlined process and a wide range of services accessible through the Delta Air mobile app, website, and self-service kiosks. Convenience is essential, with online search options, recommendations, and intuitive UX empowering users.
Safety is ensured as our system maintains strict control, facilitating adherence to precautions. Flexibility is exemplified through diverse service options, catering to a broader customer base.
Safety is ensured as our system maintains strict control, facilitating adherence to precautions. Flexibility is exemplified through diverse service options, catering to a broader customer base.
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indoor entertainment system
Internal developed flight system encompasses a diverse array of sections tailored to various user needs, including business tools for enhanced productivity, educational modules for learning and growth, and entertainment options to engage users of all ages. Catering to both adults and children, it ensures everyone finds value, whether for professional use, education, or leisure.
Moreover, our meticulously curated individual menu, crafted by renowned chefs, guarantees to gratify even the most discerning connoisseurs. This feature exemplifies our commitment to culinary excellence, offering a wide variety of dishes to cater to diverse tastes and dietary preferences. From gourmet meals to comfort food, our menu provides a delightful culinary experience that meets the high standards of our users.
Moreover, our meticulously curated individual menu, crafted by renowned chefs, guarantees to gratify even the most discerning connoisseurs. This feature exemplifies our commitment to culinary excellence, offering a wide variety of dishes to cater to diverse tastes and dietary preferences. From gourmet meals to comfort food, our menu provides a delightful culinary experience that meets the high standards of our users.
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The Results
18,6%
Time on task
Significant decrease the timefor users to complete a task.
14,2%
Customer retention
Increased percentage ofreturning monthly visitors.
21%
Product traffic
Increased user traffic using an understandable interface for users.
15%
Click-Through Rate
Significant increase the percentage of users who click on links/
Data-driven analytics, rigorous testing, and meticulous measurement metrics showcase outstanding results. The Click-Through rate has seen a substantial increase of 15%, while the time on task has significantly decreased by 18,6%. Additionally, customer retention has risen commendably by 14,2%, and product traffic has experienced an impressive boost of 21%.
These metrics reflect not only our commitment to excellence but also the positive impact of our innovative strategies. These compelling statistics validate the effectiveness of our team's efforts and affirm the successful outcome of our collaboration with Delta Airlines' esteemed team.
Through dedicated work and strategic alignment, we have achieved remarkable milestones, setting a new benchmark for performance and customer satisfaction.
These metrics reflect not only our commitment to excellence but also the positive impact of our innovative strategies. These compelling statistics validate the effectiveness of our team's efforts and affirm the successful outcome of our collaboration with Delta Airlines' esteemed team.
Through dedicated work and strategic alignment, we have achieved remarkable milestones, setting a new benchmark for performance and customer satisfaction.
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